Latest Posts

Get on the same wavelength

I’ve been teaching a lot lately and teaching sure has a way of bringing home the lessons you need to learn! Yesterday, I had the privilege of watching a group of professionals role play various difficult conversations they face...

Flashbacks

It’s the holiday season again and there are many things happening anew that are a-old. Thinking about your year-end chaos and how listening creates impact is something I wrote about a few years back. As we look around us now, so...

Permission <---> Forgiveness

I was engaged in conversation with a new manager who was frustrated with his team. “I don’t get it. I give them all the room in the world to innovate their roles, to complete their assignments. Yet they come back to me with...