I was engaged in conversation with a new manager who was frustrated with his team. “I don’t get it...
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Permission Forgiveness
The technology challenge
Are you in charge of your technology, or is your technology in charge of you? We call them...
Ostracism more damaging than bullying
That was the headline of a recent study from the University of BC. The study looks at the impact of...
“Q” is for “quality” of service
As 2016 comes to a close, I am goal-planning for 2017. The one area that I’ll be focusing on is...
