I found a short video on Dr. Mark Goulston’s web site that I found intriguing. He features the top two never-fail questions for strengthening client relationships. Take a look. Have you asked your clients these questions? Would you ask your clients these questions? If not, what is stopping you? What could you ask them?
About the author
I am the founder of AWAL and one of the most senior coaches for lawyers in North America. I have helped countless clients over the past fifteen years, develop thriving legal practices and before that served as director of marketing for award-winning law firms. My specialty is uncovering the thinking traps and gaps holding clients back and helping them acquire the mindsets, skills, and habits for growing successful and rewarding legal careers. After a career in legal marketing and business development with law firms in Beijing, New York, and Vancouver, I was trained as a coach in 2004 at Royal Roads University and now coach clients from across North America. You can reach me at email@example.com or learn more about my coaching practice from the coaching section of the Attorney With A Life Website.