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Permission <---> Forgiveness

I was engaged in conversation with a new manager who was frustrated with his team. “I don’t get it. I give them all the room in the world to innovate their roles, to complete their assignments. Yet they come back to me with...

Killing your culture (with kindness)

Culture is that thing growing in your petri dish, aka your organization, whether or not you are investing in it. We measure culture at the organization level, looking at the top leaders to shape and drive the values that are...

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